Fast & Simple Remote Assistance



Clicking the box above will prompt you to download a small file which will allow one of our technicians to access and control your computer system remotely, which helps us provide you with the fastest and most extensive support possible.

After following the directions above:

Internet Explorer users will be asked to either SAVE or RUN the file, in which case you should choose RUN and then follow the prompts.

Mozilla Firefox & Opera users will see their download manager SAVE the file automatically, after which you will need to open Firefox's built-in download manager and open (run) the downloaded file, and then follow the prompts.

Google Chrome users will see the file begin to download along the bottom left side of their browser's window, after which you should double click the file (or click RUN next to the file name) to open it, and then follow the prompts.